Do you have any questions?
Do not hesitate to contact us!
The entire Kybun & Joya Geneva team is ready to answer all your questions.
Frequently Asked Questions
Here you will find our most frequently asked questions. If you can't find the answer to your question, please write to us or call us!
How can I place an order?
For the first time we recommend you come to the store for a free personalized consultation.
What are the delivery times?
Delivery times vary depending on your location. Orders typically ship within 4 to 7 business days. You will receive a tracking number as soon as your order ships.
How can I contact customer service?
For any questions or assistance, you can contact us via our contact form or directly by email at kybunjoya.geneve@gmail.com . We strive to respond within 24 hours.
Can I track my order?
Yes, as soon as your order is shipped, you will receive an email containing a tracking number so you can follow your package until it is delivered.
